Frequently Asked Questions

During Your Swim

Will there be signage and directional arrows to guide me through the facility?

Yes there will be signage and directional arrows throughout the facility (not on the pool deck) to ensure everyone maintains physical distancing and to remind everyone of Covid-19 Safety.

Can I change at the pool?

Yes, the change rooms and showers are available. 

What do I have to do to ensure COVID-19 safety?
Do not attend the pool if you:

  • Are feeling ill and/or have any of the following symptoms: fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache, or sore throat
  • Have travelled outside of Canada within the last 14 days
  • Have been in close contact with a person who has a confirmed or presumptive case of COVID-19
  • Upon entering the facility guest will need to wash and/or disinfect hands and take a shower on the pool deck before going in the water.

Help prevent the spread of COVID-19 by:

  • Coughing or sneezing into your elbow, or covering your mouth and nose with a tissue
  • Refraining from spitting

How old does my child need to be to swim by themselves?
Children under seven (7) years of age must be accompanied into the water and stay within arm’s reach of a responsible person of at least sixteen (16) years of age.

Will there be pool equipment to use, i.e. lifejackets and kickboards?
Pool equipment will not be supplied. Guests can bring their own pool equipment, i.e. kick boards and pool noodles. Snorkels will not be permitted.

Can I watch my child swim from the pool deck?
A limited number of parents/guardians will be able to view from the viewing area (10 in total).

Are the slides open?
The double slide will be open for all swims in the leisure pool. The drop slide will be open when there is leisure swim in the lap pool.

Are washrooms available?
Yes, washrooms are available for users of the facility. Public washrooms for park visitors are located in the north section of the park.

Will I be able to get change for the locker at the facility?
We encourage all patrons to bring 25 cent for the refundable lockers to secure their personal effects. Cell phone/wallet lockers will also be available.


Health and Safety Measures

Who created the new pool guidelines?
Swim safety Covid-19 guidelines have been designed in accordance with provincial and local health authorities, with the ability to adjust as requirements change.

Have the Instructor Lifeguards been trained in new first –aid procedures?
Instructor Lifeguards have been trained in COVID-19 health and safety procedures.

What are all the safety measures for the facility?
Please visit the COVID-19 Guidelines page for additional Minoru Centre for Active Living safety measures.