We have switched registration systems  – here’s what you need to know!

On Wednesday, November 6 the City of Richmond switched to a new Parks, Recreation and Culture registration system!

To prepare for Winter 2020 online program registration, activate your NEW account in three easy steps:

  1. Check your inbox for an e-mail sent from the City of Richmond (reghelp@richmond.ca) on Wednesday, November 6
  2. Follow the instructions in your e-mail guiding you to activate your account. 
  3. Log in to your new account using your e-mail and password. 

If you didn’t receive an email on November 6, call the Registration Call Centre at 604-276-4300 (Monday-Friday, 8:30am-5:30pm) or one of our recreation facilities during regular operating hours and staff will be happy to help you set up your account. 

Learn more! richmond.ca/new

We are here to help you! If you require assistance or further information about the new program registration system, please contact the Registration Call Centre at 604-276-4300 (Monday-Friday, 8:30am-5:30pm)